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Build your competency in Dental Office Administration

30-Week Dental Office Administrator Program.

Get the Details!

Program Availability

Online, In-Person, Hybrid

Schedule

Morning / Afternoon / Evening / Weekend

Start date

Monthly

Course starting in

Graduate as a Dental Office Administrator (DOA) in 30 weeks!

As a Dental Office Administrator, your skills and efforts help to keep a healthcare environment running smoothly.

Dental Office Administrators (DOAs) help ensure that a dental office functions efficiently while providing a professional, friendly point of communication for patients. You will ensure that the office runs smoothly so the dental staff can focus on patient care and dental treatment.

In a typical day, you may schedule appointments, answer phones and emails, update patient records, communicate with medical insurance providers, and more. If you’re interested in a rewarding career in the dental field and enjoy working with and helping others, a career as a Dental Office Administrator could be a great fit for you.

Invaluable DOA Skills

The Dental Office Administration Diploma program provides valuable knowledge and current practical experience that will prepare you to perform competently, safely and effectively once entering the profession.

Students of this program are given the opportunity to learn a variety of necessary dental office administration skills, such as dental office fundamentals, basic computer applications, bookkeeping, appointment scheduling, health protocols, dental anatomy, and office finance. During the Dental Office Administration program, you will learn:

Dental Law and Ethics

Dental Office Systems

Oral Anatomy and Physiology

Health Protocols

First Aid and CPR

WHMIS

Get Certified and Become More Employable

Graduates of the Dental Office Administration program are eligible to write the Certified Dental Receptionist (CDR) board examination, as approved by the Ontario Dental Assistant Association (ODAA). Becoming certified shows that you meet the ODAA’s professional standards, which employers look for. Gaining this certification proves that you are capable and competent, and it can open employment opportunities to you.

Real-World Experience – Professional Field Placement

As a student in this program, you will have the opportunity to apply your knowledge of daily operations and process of a dental practice to a real dental office environment. The three-week field placement takes place in various dental practices (general or speciality office). You’ll enhance your skills, make industry connections, and feel more confident pursuing your career.

Dental Office Administrator annual salary*

$39,520

Median Annual Salary*

90%

Employment Rate*

  • Graduates hired by dental offices, group medical practices, and dental care facilities
  • Practical, hands-on training during your 3-week field placement
  • Advance into a Healthcare Administrator, Dental Billing Specialist and much more!

*Employment Rate based on 2022 contactable Oxford College graduates employed in a related field within 12 months.
*https://www.jobbank.gc.ca
Salary source for dental receptionists in Ontario with lowest 10% earning $34,424 to the highest 10% of workers earning $54,080.

Flexible Program Options

Wish to start a new career but have conflicting priorities? Don’t worry, you’ve come to the right place. At Oxford College, we offer flexible class schedules including Morning, Afternoon, Evening and Weekend sessions. We also offer flexible learning options (Online, Hybrid and In-person) for many of our programs.
For more information about Oxford College’s flexible program options, inquire today!

Countless Career Opportunities

You can be employed by dental offices, group medical practices, and dental care facilities. Whether you choose to work in a small dental practice or a large dental healthcare facility, you’ll have the skills to make a positive impact.
Upon completion of the program, you may find employment as:

  • Dental Office Administrator
  • Dental Office Manager
  • Dental Receptionist
  • Patient Care Coordinator

Program details

The Dental Office Administration program will teach you the administrative skills and clinical knowledge needed to work effectively in a dental practice. You’ll also get ample hands-on experience off-site with a dental partner, so you’ll be ready to work upon graduation.

The Dental Office Administration certificate program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:

  • Preparation and maintenance of client records
  • Inventory systems
  • Recall systems
  • Appointment scheduling
  • Dental insurance
  • Accounting
  • Computer literacy (including dental software)
  • Oro-facial anatomy
  • Industry-specific terminology
  • Basic clinical dentistry theory

Course Listings: Dental Office Administrator

  • DOSS 101 – SKILLS FOR SUCCESS
  • GEFA 106 – FIRST AID & CPR
  • GEWH 106 – WHMIS
  • ITWP 100 – WORD PROCESSING WITH MS WORD: LEVEL I
  • MOWP 106 – WORD PROCESSING WITH MS WORD: LEVEL II
  • ITSS 100 – SPREADHEETS WITH MS EXCEL: LEVEL I
  • DSIC – INFECTION PREVENTION & CONTROL
  • DADT 206 – DENTAL TERMINOLOGY
  • DAAP 206 – INTRODUCTION TO ORAL ANATOMY & PHYSIOLOGY
  • DAOF 306 – DENTAL OFFICE FUNDAMENTALS
  • DABB 306 – BASIC BOOKKEEPING
  • DADS 406 – DENTAL OFFICE SYSTEMS
  • DAOF 406 – DENTAL OFFICE FINANCES
  • DALE 406 – DENTAL LAW & ETHICS
  • DAFP 500 – FIELD PLACEMENT

Admission Requirements

Ontario Secondary Student Diploma (OSSD) OR
Mature Student Status with Wonderlic

Placement Requirements include Current Immunization and Clear CPIC Report

Why Choose Oxford College?

Career-Focused Education

All of the diploma programs are designed for long-term careers in high-growth industries, offering you superior fast-track education

Expert Instructors

Our faculty consists of experienced and well-trained staff, who will give you industry-relevant knowledge along with your career training

Modern Facilities
The state-of-the-art classrooms and labs are compliant with industry standards and allow for an emphasis on practical training

Easy Campus Access
All our six campuses are located along transit hubs making travel easy and conveniences accessible.

Flexible Start Dates
Flexible program start dates allow you to plan and begin your new career training at any time

Financial Aid
Financial Aid may be available to those who qualify. We have dedicated staff who can assist you with the Financial Aid process

Testimonials

 

-Charmaine Guiao, Office Administration (Dental & Medical) Program