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Embark on a Fulfilling Role
as a Community Service Worker (CSW)

45-Week Community Service Worker Program

Get the Details!

Program Availability

Online, In-Person, Hybrid

Schedule

Morning / Afternoon / Evening / Weekend

Start date

Monthly

Course starting in

Graduate with a Community Service Worker (CSW) diploma in 45 weeks!

As a Community Service Worker (CSW) from Oxford College, you will:

  • Assist individuals and families with personal and social problems.
  • Actively work on the frontline.
  • Help clients manage their social and personal problems.
  • Work behind the scenes setting up and managing social assistance programs.
  • Empower vulnerable communities
  • And help others work towards health and wellness.
  • Learn to perform First Aid, CPR and NVCI (Non-Violent Crisis Intervention).
  • Advance into Counselling, Social Work, Addictions Support.

Invaluable CSW Skills

During the APA program, you will learn how to:

Be a helping professional in human services

Utilize community resources

Work with high-risk populations

Understand issues of diversity

Work with addiction and mental health issues

Manage dynamics within families

Build communication techniques and processes

Develop non-violent crisis intervention skills

Perform first aid and CPR

Understand ethics and professionalism

Placement Opportunities

  • CSW provides 8 weeks of valuable onsite, hands-on practice
  • You will be fully immersed in useful practical training
  • Many past graduates have even gained employment at their placement sites
  • CSW is also a gateway program to Addictions and Mental Health (AMH)
  • You can obtain Advanced Standing for previously completed AMH modules

Countless Career Opportunities

Oxford College Graduates are employed by group homes, shelters, community mental health centres, alcohol and drug treatment facilities, social service agencies, and other community facilities. Upon completion of the program, you can find employment as:

  • Community Service Worker
  • Residential Counsellor
  • Rehabilitation Care Worker
  • Addictions Support Worker
  • Group Home Worker
  • Community Health Worker

Community Service Worker Salary

$46,946

Median Annual Salary

77%

Employment Rate*

  • Graduates hired by homeless shelters, substance abuse support services and immigration agencies.

*Employment Rate based on 2022 contactable Oxford College graduates employed in a related field within 12 months.
*https://www.jobbank.gc.ca/marketreport/wages-occupation/5066/geo9219 visited on March 26, 2024. Salary source for community service workers in Ontario with lowest 10% earning $33,280 to the highest 10% of workers earning $66,810.

Flexible Program Options

Wish to start a new career but have conflicting priorities? Don’t worry, you’ve come to the right place. At Oxford College, we offer flexible class schedules including Morning, Afternoon, Evening and Weekend sessions. We also offer flexible learning options (Online, Hybrid and In-person) for many of our programs.
For more information about Oxford College’s flexible program options, inquire today!

Program details

The Community Service Worker Diploma program is a 45-week curriculum, available in both hybrid and in-class formats. During the program, you’ll complete a real-world experience in community service. This blend of in-class learning and hands-on training ensures you’re ready to step confidently into your new career.
Imagine, in less than a year, you could earn your Community Service Worker Diploma and begin working in roles across community organizations, social service agencies, and healthcare facilities.

What does the Community Service Worker Diploma cover?

  • Understand the role of helping professionals in human services.
  • Use community resources to support those in need.
  • Address issues related to diversity and cultural differences in communities.
  • Work with high-risk populations to provide targeted assistance.
  • Navigate challenges related to addiction and mental health.
  • Manage family dynamics to foster positive outcomes.
  • Develop strong communication skills for working with clients.
  • Master non-violent crisis intervention to handle difficult situations.
  • Perform First Aid/CPR in emergency scenarios.
  • Uphold the ethical standards and professionalism expected in the field.

Course Listings: Community Service Worker

  • GEES 106 – Essential Skills I: Communication Skills
  • GEES 107 – Essential Skills II: Financial Skills
  • GEES 108 – Essential Skills III: Career Skills
  • SSFP 107 – Fundamentals of Psychology
  • SSHP 107 – Becoming a Helping Professional
  • SSCB 107 – Community Building
  • SSSO 107 – Sociology I
  • SSSO 207 – Sociology II: Issues in Diversity
  • SSLS 107 – Life Skills and Group Work
  • DSSF 106 – Lifespan Development
  • DSHS 106 – Human Sexuality
  • GEFA 106 – First Aid and CPR
  • GENV 107 – Non-Violent Crisis Intervention
  • CDFP 106 – Field Preparation I
  • CDFP 206 – Field Preparation II
  • CDIN 106 – Fundamentals of Interviewing
  • CDFC 106 – Fundamentals of Counselling
  • CDAD 106 – Fundamentals of Addiction
  • CDCW 106 – Community Work and Social Issues
  • CDMH 106 – Mental Health and Dual Diagnosis
  • CSFP 300 – Community Service Field Placement I
  • CDMP 106 – Mid-Placement Discussion
  • CSFP 400 – Community Service Field Placement II

Admission Requirements

Ontario Secondary Student Diploma (OSSD) OR
Mature Student Status with Wonderlic

Placement Requirements include Clear CPIC with VSS and Current Immunization

Why Choose Oxford College?

Career-Focused Education

All of the diploma programs are designed for long-term careers in high-growth industries, offering you superior fast-track education

Expert Instructors

Our faculty consists of experienced and well-trained staff, who will give you industry-relevant knowledge along with your career training

Modern Facilities
The state-of-the-art classrooms and labs are compliant with industry standards and allow for an emphasis on practical training

Easy Campus Access
All our six campuses are located along transit hubs making travel easy and conveniences accessible.

Flexible Start Dates
Flexible program start dates allow you to plan and begin your new career training at any time

Financial Aid
Financial Aid may be available to those who qualify. We have dedicated staff who can assist you with the Financial Aid process

Testimonials

“ As per the instructors, the saying holds true that a good school is a reflection of the quality of the instructors and faculty, in the same way, a good student is a testimonial or a true reflection of the instructors he or she has gone through. Oxford College instructors are excellent and this has been demonstrated over and again as true excellence and genuine care in your correspondences. “

-Ayo

Frequently Asked Questions about Community Services Workers

What is a community services worker?

A community services worker is an individual who provides support and assistance to people in various communities, typically in a social or welfare context. Their primary role is to help individuals or groups facing social, economic, or personal challenges by connecting them with essential resources, offering guidance, and facilitating access to community programs and services.
Community services workers often work in nonprofit organizations, government agencies, or healthcare settings, and their responsibilities may include case management, advocacy, crisis intervention, and promoting community engagement to improve the well-being of those they serve.

How much does a community services worker make?

The salary of a community services worker can vary widely depending on factors such as location, level of education, years of experience, and the specific organization or agency they work for. According to Job Bank, the average hourly wage of a community services worker is $25 and can be as high as $39.