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Graduate in 50 weeks with the ERP and CRM Systems Diploma
Organizations rely on enterprise software platforms to manage operations, financial processes, supply chains, and customer relationships. Systems such as SAP, Microsoft Dynamics, Salesforce, and Oracle NetSuite help businesses streamline operations and make data-driven decisions.
The 50-Week ERP and CRM Systems Diploma Program prepares students with the technical and business skills needed to implement, manage, and optimize enterprise software platforms. Through theory, lab training, and a capstone project, students learn how ERP and CRM systems support business processes, integrate with other platforms, and automate workflows across organizations.
- Understand enterprise resource planning and CRM architecture
- Work with platforms such as SAP, Salesforce, Dynamics 365, and Oracle NetSuite
- Configure ERP modules for finance, supply chain, and operations
- Customize CRM systems for marketing, sales, and service management
- Implement system integrations and data migration processes
- Develop reporting dashboards and business analytics tools
- Complete a capstone project simulating enterprise system implementation
Join Oxford College!
Support the enterprise systems behind global organizations.
Enterprise software platforms play a major role in how organizations manage data, customers, and operations. ERP and CRM systems integrate business processes and enable companies to operate efficiently across departments.
Oxford College provides practical training that combines knowledge of enterprise software, business process analysis, and system implementation to prepare students for careers in enterprise technology and digital transformation.
The benefits of becoming an ERP and CRM Systems Specialist
ERP and CRM professionals help organizations manage enterprise software platforms that support finance, operations, supply chains, and customer relationships. They assist with system implementation, customization, integration, and analytics.
This diploma program focuses on how enterprise systems operate in real business environments. Students learn system configuration, workflow automation, reporting tools, and integration techniques across major ERP and CRM platforms.
Graduates develop the ability to support digital transformation initiatives and maintain enterprise systems that support business operations.
Master Your Knowledge of ERP and CRM Systems
- ERP system architecture and business process management
- CRM platforms, including Salesforce and Dynamics 365
- ERP modules for finance, supply chain, and operations
- CRM applications for marketing, sales, and customer support
- System integration and data migration strategies
- Reporting dashboards and analytics tools
- Business process automation and workflow configuration
- Data security and compliance in enterprise systems
- Customization tools and scripting for enterprise platforms
- AI-driven automation features in modern ERP and CRM platforms
Enterprise systems are essential to modern organizations.
Companies rely on ERP and CRM systems to manage everything from inventory and financial reporting to customer engagement and marketing campaigns.
ERP and CRM specialists play a key role in ensuring these systems operate efficiently and support business strategy. Professionals with experience in enterprise platforms help organizations optimize processes and improve data-driven decision-making.
Many Unique Benefits
50 weeks of focused ERP and CRM systems training
1000 hours of theory, lab training, and capstone project work
Hands-on experience with leading enterprise software platforms
Training in system configuration, integration, and analytics
Exposure to platforms such as SAP, Salesforce, and Dynamics 365
Strong focus on business process automation and reporting tools
Capstone project demonstrating enterprise system implementation
Key learnings
Upon successful completion of the ERP and CRM Systems program, you will be able to:
- Understand enterprise system architecture and ERP modules
- Configure CRM systems for customer relationship management
- Implement data migration and system integration processes
- Customize enterprise software workflows and automation
- Generate reports and analytics dashboards for business insights
- Support enterprise software deployment and maintenance
- Apply data security and compliance practices
- Assist organizations in digital transformation initiatives
Real-World experience — professional field application
Students gain hands-on experience through lab exercises that simulate real enterprise environments, including ERP configuration, CRM workflow automation, and reporting development.
The ERP and CRM Systems Capstone Project allows students to design and implement an enterprise system solution that integrates business processes and analytics.
Countless Career Opportunities
Upon completion, you may find employment as a/an:
- ERP Analyst
- CRM Administrator
- Salesforce Developer
- Microsoft Dynamics Consultant
With additional experience and certifications, graduates may advance into roles such as ERP implementation consultant, enterprise systems architect, or digital transformation specialist.
Employment Outlook
ERP and CRM specialists are in high demand across industries such as finance, healthcare, manufacturing, oil and gas, utility and technology. As more companies undergo digital transformation, demand for professionals who can implement, customize, and manage enterprise platforms continues to grow.
Flexible Program Options
This program follows a structured learning path beginning with business process fundamentals before advancing into ERP and CRM platform configuration, system integration, and enterprise analytics.
Students develop both conceptual understanding and practical skills through lab exercises and applied projects. The capstone project allows students to design and implement a complete enterprise system solution.
Program details
The ERP and CRM Systems Diploma Program prepares students to implement and manage enterprise software platforms used to support business operations and customer engagement. The program focuses on developing strong foundations in ERP architecture, CRM systems, and enterprise data integration.
Students learn how enterprise platforms manage business workflows across departments such as finance, operations, marketing, and customer service. Key focus areas include system configuration, business process automation, data migration, and reporting tools.
Through hands-on labs and a capstone project, students gain practical experience implementing enterprise systems used in modern organizations.
Course Listings: ERP and CRM Systems
- Business Process and Software Foundations
- Database and Systems Basics
- ERP Introduction, Concepts, and Modules
- CRM Concepts and Applications
- ERP and CRM Programming
- Integration and Data Migration
- Applications and Analytics
- Reporting and Business Intelligence
- AI and Automation in Enterprise Systems
- Security and Compliance
- Certification Preparation – Dynamics 365 and Salesforce
- Capstone Project – ERP and CRM Implementation
Admission Requirements
Ontario Secondary School Diploma (OSSD)
OR
Mature Student Status with Wonderlic SLE-17
Why Choose Oxford College?
Career-Focused Education
All of the diploma programs are designed for long-term careers in high-growth industries, offering you a superior fast-track education.
Expert Instructors
Our faculty consists of experienced and well-trained staff who will give you industry-relevant knowledge along with your career training.
Modern Facilities
The state-of-the-art classrooms and labs are compliant with industry standards and allow for an emphasis on practical training.
Easy Campus Access
All our six campuses are located along transit hubs, making travel easy and conveniences accessible.
Flexible Start Dates
Flexible program start dates allow you to plan and begin your new career training at any time.
Financial Aid
Financial Aid may be available to those who qualify. We have dedicated staff who can assist you with the Financial Aid process.
Testimonials
“ Joining Oxford College was one of the greatest decisions I have made and I feel so fortunate to be one of your students. I’m really enjoying your virtual classes, you are an amazing and inspiring mentor. The style and method of your teaching tells me that I’m on the right track towards my potential career. “
-Abdelgadir Gadam, Oxford College Graduate