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Program Availability
Online, In-Person, Hybrid
Schedule
Morning / Afternoon / Evening / Weekend
Start date
Monthly
Course starting in
Graduate as a Medical Office Assistant in 34 weeks
If you’re drawn to helping people, but you don’t want to spend years in medical school, consider becoming a Medical Office Assistant. With less than a year of training, you could start a brand-new career on the administrative, patient-facing side of a clinical setting. What’s more, there’s room for growth. You can advance in your career or continue your training while gaining experience in the medical field.
If you have good people skills, can remain calm and collected, and are organized, then begin your career training to become a Medical Office Assistant.
Become Qualified in Medical Office Assisting
The Medical Office Assistant program at Oxford College prepares you to find employment in the growing healthcare sector. As a Medical Office Assistant, you will greet people arriving at a medical office, hospital, or other establishments. You’ll also direct visitors to the appropriate person or service, answer and forward telephone calls, take messages, schedule appointments, and perform other clerical duties. During the Medical Office Assistant program, you’ll learn how to:
Greet patients and schedule appointments using a manual or computerized system
Direct them to the appropriate contacts or services
Provide general information in person and by phone
Receive and record payments for services
Interview patients to obtain and process information to provide hospital and medical services
Countless Career Opportunities
Graduates are employed by hospitals, medical and dental offices, and other offices throughout the public and private sectors.
Upon completion of the program, you could find employment as a:
- Medical Office Assistant
- Medical Secretary
- Medical Office Administrator
- Medical Billing Specialist
- Clinical Assistant
- Medical Transcriptionist
While Medical Office Assisting is a gratifying career in and of itself, you also have room to progress if you choose to. Many Medical Office Assistants go on to become Medical Office Managers or take on other supervisory roles (which comes with a graduated pay scale) once they have gained some experience. Likewise, you may choose to use Medical Office Assisting as a stepping stone, pursuing further education while you get experience in the medical field.
Medical Office Assistant Salary
$37,336
Median Annual Salary
77%
Employment Rate*
- Graduates hired by hospitals, medical and dental offices & clinics
- Training in Greeting Patients, Scheduling Appointments and Recording Payments for Services
- Advance into Medical Office Management, Medical Billing & Coding, Healthcare Administration and much more!
*Employment Rate based on 2022 contactable Oxford College graduates employed in a related field within 12 months.
Source: workingincanada.gc.ca
Salary source for medical office assistants in Ontario with lowest 10% earning $31,200 to the highest 10% of workers earning $52,499.
Flexible Program Options
Wish to start a new career but have conflicting priorities? Don’t worry, you’ve come to the right place. At Oxford College, we offer flexible class schedules including Morning, Afternoon, Evening and Weekend sessions. We also offer flexible learning options (Online, Hybrid and In-person) for many of our programs.
For more information about Oxford College’s flexible program options, inquire today!
Program details
The Medical Office Assistant (MOA) program will provide students with the knowledge and training to be successful in a medical office. Students will learn how to communicate accurately with medical professionals and patients. They will learn the skills to perform office duties at a medical office or clinic, such as medical billing, medical transcription, and medical office procedures.
Students enrolled in the program receive:
- Billing and Health Information Management: Learn how to bill patient services to the Ministry of Health or patients, manage health information, and collect patient data.
- Office Skills: Gain proficiency in keyboarding, medical transcription, creating and maintaining databases, scheduling appointments, and using Microsoft Office® applications.
- Medical Procedures: Master aseptic techniques and medical office procedures essential for daily operations.
- Communication Skills: Develop effective communication styles for interacting with the public in a medical setting.
- Medical Knowledge: Study anatomy & physiology, medical terminology, CPR & SFA, vital signs, diagnostic testing, and patient preparation.
Course Listings: Medical Office Assistant
- GEES 106 – Essential Skills I: Communication Skills
- GEES 107 – Essential Skills II: Financial Skills
- GEES 108 – Essential Skills III: Career Skills
- HSMT 106 – Medical Terminology
- HSAP 106 – Introduction to Anatomy & Physiology
- HSIC 106 – Infection Prevention & Control
- HSHC 106 – Introduction to the Health Care Workplace
- HSHE 106 – Introduction to Health Care Laws & Ethics
- HSDW 106 – Documentation & Professional Writing
- GEFA 106 – First Aid & CPR HSTM 106 – Practical Math
- ITWP 100 – Word Processing with MS Word – Level One
- MOWP 106 – Word Processing with MS Word – Level Two
- ITDF 101 – Document Formatting
- ITSS 100 – Creating Spreadsheets with MS Excel – Level I
- MOTR 106 – Transcription I
- MOTR 206 – Transcription II
- BAOP 100 – Medical Office Procedures
Admission Requirements
Ontario Secondary Student Diploma (OSSD) OR Mature Student Status with Wonderlic
Why Choose Oxford College?
Career-Focused Education
All of the diploma programs are designed for long-term careers in high-growth industries, offering you superior fast-track education
Expert Instructors
Our faculty consists of experienced and well-trained staff, who will give you industry-relevant knowledge along with your career training
Modern Facilities
The state-of-the-art classrooms and labs are compliant with industry standards and allow for an emphasis on practical training
Easy Campus Access
All our six campuses are located along transit hubs making travel easy and conveniences accessible.
Flexible Start Dates
Flexible program start dates allow you to plan and begin your new career training at any time
Financial Aid
Financial Aid may be available to those who qualify. We have dedicated staff who can assist you with the Financial Aid process
Testimonials
-Charmaine Guiao, Office Administration (Dental & Medical) Program
Frequently Asked Questions about the Medical Office Assistant Career
What is a medical office assistant?
A medical office assistant contributes to the day-to-day functions of hospitals, nursing homes, long-term care facilities, clinics, and various other medical establishments. Functioning as the initial point of interaction for patients, a medical office assistant handles a range of administrative and clerical duties to ensure that patients receive excellent services and personalized attention.
How much does a medical office assistant make?
According to Job Bank, the average hourly wage for a medical office assistant in Canada is $23, with the potential to reach $33. In Ontario, the median salary is $22 per hour, with the upper limit reaching $32 per hour.
Can a medical assistant work in a dental office?
A medical assistant has the potential to be employed in a dental office, contingent upon the prerequisites and guidelines of the province or territory. The criteria for medical assistants and dental assistants in Canada differ across provinces and territories, so verify the specific regulations applicable to the dental office’s location.
Medical office assistants in Ontario are permitted to work in dental offices. However, they should seek positions designated as Dental Office Administrator or Dental Office Assistant, rather than Dental Assistant, which requires specific certification. If their responsibilities are confined to administrative tasks, they would meet the eligibility criteria.
What does a medical office assistant do?
Medical office assistants play a crucial role in facilitating the operations of healthcare facilities. Their responsibilities encompass welcoming patients, handling phone calls and emails, arranging client appointments, establishing and organizing patient files, processing payments, and overseeing the management of office and medical supply inventory.
Is medical office assistant a good career?
Working as a medical office assistant can be a good career choice if you enjoy working in healthcare, possess strong organizational and communication skills, and enjoy administrative duties. As a medical office assistant, you can play a critical role in ensuring that medical offices run efficiently and effectively.
Some potential benefits of pursuing a career as a medical office assistant include job stability, competitive salaries, opportunities for career advancement, and the satisfaction of helping patients to receive quality healthcare.
Where can a medical office assistant work?
Medical office assistants can work in diverse settings within the healthcare industry. Common places of employment for them include nursing homes, hospitals, medical billing companies, clinics, insurance companies, optometry clinics, public health agencies, and chiropractic and naturopathic clinics. The choice of a specific work setting depends on the individual’s skills, experience, and interests.